COHERENCE
- We bet on complementarity because we know that it alone creates synergies;
- We affirm our professional heritage through the consistency of our decisions;
- We seek to act and manage by example;
INTEGRITY
- We use all our knowledge to prevent or solve problems for our Customers.
- We respond to each complaint received as an opportunity for growth and improvement;
- We say no to those who seek us to act in an ethically reprehensible manner.
TOLERANCE
- We promote a spirit of tolerance among us so that we can promote a spirit of demand with our performance;
- We offer ourselves total freedom in managing our day because we know that we respond with full responsibility for what we do in its course;
EFFECTIVENESS
- We are aware of the need to respond quickly to the requests of our Customers;
- We don't discriminate against anyone.
- In each cabinet, we always keep the door open. And so is the dialogue.